Privacy Policy

Effective date: August 13, 2026

Rentul LLC ("Rentul", "we", "us") runs the Rentul peer-to-peer rental marketplace. This policy explains what we collect, why, who processes it, and your choices. Questions: [email protected].

1. Information we collect

We collect only what the Service needs to work:

  • Account & identity: your email address, the display name you choose, and (if you add one) your avatar image.
  • Date of birth: collected at sign-up to confirm you are 18 or older. It is stored privately, visible only to you, and is not shown on your profile or to other users.
  • Profile details you provide: your self-declared campus and general area. These are self-entered and not verified by us.
  • Listings: item title, description, category, daily rate, condition, pickup options, whether it is instant- or request-to-book, and the photos you add.
  • Bookings: your rental history — the items, dates, the other party, amounts and status, and any meet-up place and time you record.
  • Messages: the content of your in-app conversations (message text and meet-up details) with the people you rent from or to.
  • Reviews: the ratings, tags, and notes you write.
  • Safety content: reports you file (a reason and free-text detail).
  • Notifications: a device push token so we can send you notifications (for example, when your item is booked). You can decline the notification permission; you then receive in-app notifications only.
  • Identifiers: your Rentul user ID (a random account identifier used to link your data).

Your display name, avatar, campus, rating, and rentals count form a public marketplace profile visible to others, including people browsing without an account, and your reviews are public. Your email address, date of birth, area, messages, and booking details are private.

Payment card data. When you book, you enter your card details directly into Stripe's payment sheet. Rentul's own servers never receive or store your full card number. We store only Stripe reference tokens (a customer ID, a saved-payment-method ID, and payment/charge identifiers) needed to run a booking.

We do not use analytics, advertising, or tracking SDKs, and we do not track you across other apps or websites. The app declares no tracking and no tracking domains. We do not collect your precise location or your contacts. The only device permissions the app requests are your camera and photo library (to add listing photos) and notifications.

2. How we use your information

To create and run your account; to confirm you are 18+; to publish your listings and enable browsing, booking, messaging, reviews, and payments; to send you notifications and account emails; to review reports and enforce blocking; to provide support; and to keep the marketplace safe and comply with law.

3. Service providers (processors) and what they receive

  • Stripe — payment processing and payouts. You enter your card into Stripe directly (we do not receive it). For lenders, Stripe collects its own onboarding information directly from you during Stripe Connect Express setup — typically name, date of birth, address, government ID, and bank details — which Stripe holds under Stripe's privacy policy. When we create your Stripe customer record, the only detail we pass is your Rentul user ID.
  • Supabase — our database, authentication (email and password), and file storage. Stores the data in Section 1. Listing photos are kept in a private storage bucket and shown only through short-lived signed links.
  • Resend — email delivery. We send your account emails (sign-up confirmation and password reset) to your email address through Resend. Resend also delivers operational alerts to our own team; those alerts contain system diagnostics only, not your personal information.
  • Expo (EAS) — app delivery, over-the-air updates, and push-notification delivery. When notifications are enabled, your device obtains a push token through Expo, which we use to send you notifications.
  • Apple — the App Store / TestFlight distribution of the app and the Apple Push Notification service (APNs) that delivers notifications to your iOS device.
  • Google — the app includes Google's sign-in library, but Google sign-in is not offered in this version of the app, so no information is shared with Google through it. (Sign-in is email and password only.)

4. Retention

We keep your information for as long as your account is active and as needed to provide the Service. Some records are kept longer where required for legal, accounting, fraud-prevention, or dispute-resolution reasons — see Section 5. Information held by Stripe (for payments and lender payouts) is retained under Stripe's own policies even after you delete your Rentul account.

5. Deleting your account

You can delete your account in Settings. Deletion is permanent. It purges your listing photos from storage, and deletes your account, which cascades your profile, listings, bookings, conversations, messages, reviews, and device push tokens. If you had ever linked Sign in with Apple, the stored Apple token is revoked.

Deletion does not remove everything, by design:

  • Stripe keeps your Stripe customer record, any connected-account information, and past payment records, as required for financial record-keeping. Deleting your Rentul account does not delete your data at Stripe.
  • Internal payment-event and audit records (for example, the ledger of processed Stripe webhook events) are retained with your booking link removed, and counterparty message history is retained with your identifier removed, for legal, accounting, fraud-prevention, and dispute-resolution purposes.

6. Your choices and rights

You can edit your profile, edit or delete your listings, edit your reviews (reviews cannot be deleted — see the Terms), and delete your account at any time. Depending on where you live, you may have rights to access, correct, or delete personal data, or to object to certain processing. To make a request, contact [email protected].

7. Children and minimum age

The Service is for users 18 and older. We collect date of birth at sign-up solely to enforce this and block account creation for anyone under 18. The Service is not directed to children.

8. Changes

We may update this policy; the "Effective date" will change and material changes will be notified in the app or by email.

9. Contact

Rentul LLC · 2108 N Street #17192, Sacramento, CA 95816 · [email protected].